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Remote Desktop Support
Please provide the details generated from TeamViewer (the password will be unique on every session) via telephone or e-mail support.
By accepting a request from a ServaCom representative to give Live Remote Assistance, you accept responsibility for any changes made to the desktop content or system settings. ServaCom does not assume and is not responsible for any liability for the linking and viewing of any desktop content. As such, ServaCom recommend you remain at your desktop and observe the entirety of the remote session.
Please close any personal or confidential information on your screen, as the technician will be viewing your desktop. The client understands that some problems may not be able to be rectified via the remote session. It is your responsibility to backup all applications and data prior to the remote session.